We currently ship to the following countries:

United Kingdom

EUROPE ZONE 1: Austria, Belgium, Czech Republic,  Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Poland, Portugal, Spain, Sweden. All orders shipped DDP - Delivery Duties Paid.

EUROPE ZONE 2 (Non-EU countries): Norway, Switzerland

Rest of World: Australia, Canada, China, Hong Kong, China, India, Israel, Japan, Malaysia, New Zealand, Singapore, South Korea, Thailand, Turkey, United Arab Emirates, and United States

We cannot ship orders to PO boxes.

More countries to be added shortly. Subscribe and we can keep you updated.

Orders are processed Mon-Fri from the UK. Orders placed before 2.30 PM (GMT) Monday – Friday will shipped same day.

UK: 1-3 days (depending on service)
EU & rest of Europe (Non EU): 3-5 days
Rest of world: 5-7 days

Quoted shipping times are from shipping confirmation, not from when the order was placed. Please note we do not ship on weekends or bank holidays. 

Yes, free delivery on orders over:

UK: £100

EU Zone 1 & EU Zone 2: €120

Rest of World: $150 (or the equivalent in your local currency)

United Kingdom: Duties and taxes do not apply.

EU ZONE 1: Austria, Belgium, Czech Republic,  Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Poland, Portugal, Spain, Sweden we cover all duties & taxes on orders. Please note that some countries may require you to provide additional customs information to our carriers in order to receive your order.

Rest of the World: For orders outside of the territories listed above - duties and import taxes may apply and are the responsibility of the recipient. Some countries may require you to provide additional customs information to our carriers in order to receive your order.

All prices shown on this site include VAT.

Once your order is shipped, we will send you a shipment confirmation email with a tracking link.

If you cannot find this information, please contact us at info@dosseposse.co.uk with your order number and delivery address. We will be able to provide you with the latest shipping information.

If your parcel is damaged or lost, please contact us with your order number and delivery address at info@dosseposse.co.uk

A refund request can be submitted within 14 days after the purchase is made.

Refunds are generally processed between 7-10 business days from receipt, and you will receive an email confirmation once your return has been processed. Refund will be issued to the original payment method of your order. 

Unfortunately due to limited stock we are unable to accept exchanges - orders should be returned and re-placed.

Once we receive your original items back in the warehouse, the usual returns process applies.

All shipping costs (including the return shipping) are handled by the customer.

For goods that are faulty, please contact our customer service team with your order number and delivery address at info@dosseposse.co.uk 

You can submit a return via your account log in account or contact our team with your order number and delivery address for returns process at info@dosseposse.co.uk 

Returns address: Dosse Posse UK Ltd, 15 New Street, Leamington Spa, Warwickshire, CV31 1HP. United Kingdom

Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

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We accept payments from most major credit card & payment companies like Visa, Mastercard, American Express, Paypal & Klarna.